Custody of Minor Children, Evidence Hearing Legal Knowledge: allowed for gotcha evidence, that was not submitted timely (Discovery) which included unredacted financial info (of the father) submitted by the mother Fairness & Impartiality: after seeing evidence against one side, simply said to them, "this isn't an issue any longer, right"... leading a litigant Communication: took no time to verify or review evidence Timeliness: showed up on time to hearing